Xerox Direct | On-Site Service and Support
Xerox service and support is for clients who have purchased or leased a Xerox full service maintenance agreement (FSMA) either through Xerox or Hungate Business Services.
Xerox Direct | Useful Links
If your monthly service bill is from Xerox Corporation you would use these resources.
Equipment Troubleshooting
Place a Service Call Online (Hardware)
2nd Level Support (Software)
Account Management
Manage Your Account
Submit Meter Reads
Order Metered Supplies
Hungate Business Services | On-Site Service and Support
Hungate Business Services support is for customers who have purchased a maintenance agreement through Hungate Business Services directly.
Hungate Business Services | Useful Links
Support is available to our clients in Tennessee, Virginia and West Virginia in our local service area.
Contact us for Support
Remote Support Tool (PC)
Remote Support Tool (Mac)
On-Site Emergency Service - Xerox, HP and Lexmark Equipment
If you do not have a label on your machine, or you know you do not have a maintenance contract on your Xerox, HP, Lexmark product, we can still fix your problem. We are an Authorized Service Provider for Xerox and are also able to service your HP and Lexmark products. Our certified technicians will come on-site to diagnose your problem and fix it right the first time. Also, we have depot rates available if you would like to drop off your equipment to our office. Please e-mail or contact us for more information on the depot service options.
| Xerox Equipment |
HP Equipment |
Lexmark Equipment |
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Xerox Phaser Printers
Xerox Copiers
Xerox Multifunction
Xerox Fax Machines
Xerox DocuPrint Series
Textronix Phaser Series
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HP LaserJets
HP DeskJets
HP OfficeJets
HP ColorLasers
HP DesignJets
HP Fax Machines
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Lexmark C Series
Lexmark E Series
Lexmark T Series
Lexmark W Series
Lexmark X Series
Lexmark Optra Series
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