Greeneville, TN based law firm Milligan & Coleman needed help locating their documents fast. Traditional methods of storage and filing had been in place for decades, and finding information on cases just wasn’t very practical. By the shear nature of their business, thousands of documents went into each case. This was compounded by the fact that many of their proceedings involved clients in the Healthcare industry where the amount of case documents can be staggering.

Jeff Ward, managing partner at Milligan & Coleman, enlisted the help of Hungate Business Services and Xerox to simplify their processes. For the hardware, a Xerox WorkCentre 255 was selected, complimented by ScanFlowStore software to address the the back-end scanning workflow. The Xerox WorkCentre was used to scan each document, and the ScanFlowStore directed where the scans were ultimately filed on their network. The process and results have been well received, and the time to locate documents has been minimized.

“Before the Xerox WorkCentre and ScanFlowStore system was installed, we had no real scanning solution in place other than desktop scanners that were slow and inefficient. We had significant overhead in our manual processes with the current workflow. Before implementation, we had hoped to serve our clients and colleagues quicker with things like scanning to e-mail and directly filing digital documents in their respective file folders on our Windows Server. The system works very well, and it does exactly what it needs to do; we’re finding more uses for it everyday. We have some individuals that use it more than others but I know it’s been a real time saver for me, especially for medical records. I’m able to store records on a flash drive when I go to client sites, rather than taking boxes. Things have gotten much quicker in terms of finding the documents we need and the system is smart enough to OCR all the scanned documents, making everything searchable on my desktop. The ScanFlowStore features also include placing a Bates Stamp on the images so it is easily identified with the appropriate case. We’ve really enjoyed the solution thus far and look forward to growing with it in the future."

Labels: Hungate Business Services, Paperless Office, ScanFlowStore, Xerox WorkCentre

Glenstone Lodge, a 25 year old staple for vacation goers in Gatlinburg, TN recently updated their office fleet with Hungate Business Services, Xerox provider of products and services in Sevier County. Ursula House, General Manager at the Glenstone stated that their “antiquated equipment was not meeting their daily requirements anymore”, and hoped to “achieve a cost reduction and improved office productivity with their update.” After an extensive evaluation of multiple vendors’ equipment and lease parameters, she selected Xerox’s offering. “Hungate was able to show us a cost savings with friendly lease terms and equipment to do the job.” The solutions included the Xerox WorkCentre 5030, Phaser 3635MFP/X, FaxCentre 2121 and Phaser 4510/N for their requirements.

Ratings of the solution have been positive by the staff and administration. “Everything has been great - from the improved quality, cost savings and added features it’s been a good move for us”, says Ursula. “We especially like the walk-up printing from our USB drives on the Phaser 3635MFP.” “It wasn’t a focal point during evaluation but it’s been great for our Reservations staff to help our guests print out their documents quickly and easily”. Overall, “Hungate Business Services has done a great job for us and we look forward to working with them.”

Labels: FaxCentre 2121, Hungate Business Services, Phaser 3635MFP, Phaser 4510, xerox

Hungate Business Services recently updated their homepage with a fresh new look this week. The design was facilitated by Jeremy Mitchell, with creative support from Kathy Mitchell. The flash animation incorporates promotions on the Xerox Phaser 8560 solid ink printer, and a free shipping promotion into the existing header template.

Labels: free Shipping, Hungate Business Services, Phaser 8560

This quarter Xerox and Hungate Business Services is offering a rebate of $50 for Phaser 8560's, $50 on Phaser 6360's and $250 on Phaser 7760 products purchased between January 1 - March 31, 2009 with an eligible trade-in. Xerox will even pay shipping on your eligible trade-in. You must submit your claim within (30) days of eligible purchase or by April 30, 2009, whichever is sooner.

Customers may trade-in and purchase a maximum of 5 printers per customer during the promotion period. If you wish to trade more than 5 units, please contact Hungate Business Services at info@hbsx.com for more information.

Labels: Hungate Business Services, Phaser 6360, Phaser 7760, Phaser 8560, Rebate, xerox

All HP LaserJet toner cartridges are eligible. Dual packs are eligible (dual packs count as two cartridges) and there is a limit to 8 gas cards per order - Get yours today!

Labels: HP Toner, Hungate Business Services, laser printer

HBS now offers shipping Puerto Rico via UPS 2nd Day Air. Currently the orders supported are supplies such as toner, drums, maintenance kits by Xerox, HP and Lexmark. We take care of all necessary custom paperwork the same day (by 6 pm EST), so order delivery times are the same as if you were a U.S. customer.

Labels: HP Toner, Hungate Business Services, Lexmark, xerox

Kyle Hungate was showcased today on the Volusion Success Stories Blog regarding his company's website - Hungate Business Services. Since starting his online business he has managed to step outside the traditional brick and mortar operations into the online world and increased sales 100%. Read more here at the Volusion Community Blog.

Labels: Hungate Business Services, Kyle Hungate, Volusion